Smart App LCD UPS Series

OR500LCDRM1U

$219.95 MSRP 
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  • Capacity: 500VA / 300W
  • Topology: Line Interactive
  • Waveform: Simulated Sine Wave
  • Output: 120Vac ± 10%
  • Plug type & cord: NEMA 5-15P, 10 ft. cord
  • Outlet types: 6 × NEMA 5-15R
  • Communication: USB, Relay, SNMP
  • Management software: PowerPanel® Business
  • Remote management: Yes, with optional RMCARD205
  • ENERGY STAR® certified: Yes
  • Warranty: 3 year
Overview

Product Overview

A rackmount UPS with line interactive topology, the CyberPower Smart App LCD OR500LCDRM1U provides battery backup (using simulated sine wave output) and surge protection for department servers, workgroup servers, workstations, network devices, and telecom installations without active PFC power supplies. The OR500LCDRM1U uses Automatic Voltage Regulation (AVR) to correct minor power fluctuations without switching to battery power, which extends battery life. AVR is essential in areas where power fluctuations occur frequently. The OR500LCDRM1U comes with a three-year warranty and a $300,000 Connected Equipment Guarantee.

Product Features
  • Battery Backup
    Supplies power long enough for equipment to properly shut down when utility power fails. Helps prevent loss of data and minimizes the component stress caused by a hard shutdown.
  • Surge Protection
    Diverts excess voltage away from sensitive electronic equipment during an AC power surge or power spike to prevent damage.
  • Automatic Voltage Regulation (AVR)
    AVR increases the AC power and maintains a safe voltage level without switching to battery mode and conserving battery life.
  • Multifunction LCD Screen
    Displays immediate, detailed information on the UPS battery and power conditions, alerting users to potential problems before they can affect critical equipment and cause downtime.
  • Data Line Protection
    Prevents power surges that travel through Ethernet lines from causing damage to electronics.
  • Line Interactive Topology
    Exists when a line interactive UPS has an autotransformer that regulates low voltages (e.g., brownouts) and over voltages (e.g., spikes) without having to switch to battery.
  • Simulated Sine Wave Output
    Provides a manufactured waveform output to supply cost-effective battery backup power for equipment that does not require sine wave output.
  • ENERGY STAR
    This model is an ENERGY STAR® certified Uninterruptible Power Supply (UPS) system. ENERGY STAR is the trusted, government-backed symbol for energy-efficient products and practices that help save money and protect the environment.
  • GreenPower UPS™ Bypass Design
    A patented design that allows utility power to bypass the UPS transformer, when AC power is stable, which reduces energy consumption, noise, and heat buildup.
  • PowerPanel® Business Software
    Provides IT professionals with tools for monitoring and managing the UPS and backup power. This software offers remote management functionality. Free software download available here.
  • Three-Year Warranty
    CyberPower will repair or replace a defective UPS system (including batteries) within three years of the purchase date. See warranty for details.
  • Connected Equipment Guarantee
    CyberPower will repair or replace properly connected equipment if it is damaged by a power surge.
Compatible Products
WARNING

This product can expose you to chemicals including Styrene (ABS), which is known to the State of California to cause cancer, and Bisphenol A (BPA), which is known to the State of California to cause birth defects or other reproductive harm. For more information go to http://www.P65Warnings.ca.gov.

Specifications
Expand All
General
Energy Saving GreenPower UPS™ Bypass Technology
Energy Star Certified Yes
UPS Topology Line Interactive
Battery
Battery Quantity 2
Battery Size 6 V / 7 Ah
Battery Type Sealed Lead-Acid Battery
Hot Swappable Yes
Replacement Battery Cartridge RB0670X2
Replacement Battery Cartridge Quantity 1
Runtime at Full Load 3 min
Runtime at Half Load 12 min
Typical Recharge Time 8 Hours
User Replaceable Battery Yes
Input
Adjustable Voltage Range 88 – 144 VAC
Circuit Breaker 15 A
Cord Length 10 ft (3.0 m)
Input Frequency Range 57 Hz – 63 Hz
Input Plug Type NEMA 5-15P
Input Voltage Range 90 VAC – 140 VAC
Nominal Input Voltage 120 VAC
Plug Style Right Angle – 45° Offset
Output
Automatic Voltage Regulation Single Boost
On AC WaveForm Sine Wave
On Battery Frequency 60 Hz ± 1%
On Battery Voltage 120 VAC ± 10%
On Battery Waveform Simulated Sine Wave
Outlet Type 6 – NEMA 5-15R
Outlets – Battery & Surge Protected 4
Outlets – Surge-Only Protected 2
Outlets – Total 6
Output Power Factor 0.6
Overload Protection Internal Circuitry Limiting
Circuit Breaker Protected
Typical Transfer Time 8 ms
USB Charge Port No
VA 500 VA
Watts 300 W
Surge Protection & Filtering
EMI/RFI Filtration Yes
Network Protection RJ45 1-in / 1-Out (10/100/1000)
Surge Suppression (Joules) 1150 J
Management & Communications
Audible Alarms Battery Mode
Low Battery
Overload
Fault
HID Compliant USB Port Yes
LCD Multifunction LCD
LED Indicators Power On
Wiring Fault
Management Cable USB Cable
SNMP / HTTP Remote Monitoring Yes – with optional RMCARD205
Serial Port 1 Dry Contact
Software (Free Download) PowerPanel® Business
Physical
Color Black
Form Factor Rackmount
Material of Construction Metal
Rack Height 1U
Dimensions
Physical Dimensions – (WxHxD) (cm) 43.31 x 4.45 x 23.5 (cm)
Physical Dimensions – (WxHxD) (in) 17.05 x 1.75 x 9.25 (in)
Physical Dimensions – (WxHxD) (mm) 433 x 44 x 235 (mm)
Physical Weight (kg) 8.16
Physical Weight (lb) 18
Dimensions – Shipping
Shipping – Weight (kg) 9.34
Shipping – Weight (lb) 20.6
Shipping Dimensions – (WxHxD) (cm) 31.75 x 14.61 x 52.07 (cm)
Shipping Dimensions – (WxHxD) (in) 12.5 x 5.75 x 20.5 (in)
Shipping Dimensions – (WxHxD) (mm) 317.5 x 146.05 x 520.7 (mm)
Environmental
Operating Elevation 0 – 10000 ft (0 – 3048 m)
Operating Relative Humidity 0 – 95 % (non-condensing)
Operating Temperature 32 – 104 °F (0 – 40 °C)
Storage Elevation 0 – 50000 ft (0 – 15239 m)
Storage Relative Humidity 0 – 95% (non-condensing)
Storage Temperature 5 – 113 °F (-15 – 45 °C)
Certifications
Environmental RoHS Compliant
Safety UL1778
cUL 107.1
FCC DOC Class B
Warranty
CEG Amount $300000
Connected Equipment Guarantee Lifetime
Extended Warranty Option WEXT5YR-U1B
Product Warranty 3 Year Limited Warranty
Feature Focus
GreenPower UPS Technology: Bypass Design

GreenPower UPS™ Technology from CyberPower improves operating efficiency, reduce heat generation, and consume less power than conventional UPS models.

Our patented Bypass Design allows current to bypass the transformer and automatic voltage regulation (AVR) when utility power is normal, thus reducing energy consumption and associated costs. Because utility power functions normally most of the time, the bypass design allows for substantial energy savings. This technology also reduces heat generation, an important factor in decreasing operating costs.

Automatic Voltage Regulation

Automatic Voltage Regulation (AVR) in line interactive UPS systems stabilizes the incoming AC signal to maintain output power at a nominal 120 volts by controlling high and low voltages without resorting to battery power. This significantly increases battery life and lessens the likelihood of data loss, memory freezes, and system crashes.

How AVR Works in a Line Interactive UPS

A line interactive UPS includes an AVR autotransformer a special type of transformer designed to switch between powered coils of wire in response to variances in utility power input, thereby increasing or decreasing the magnetic field and the resulting output voltage to connected equipment.

This type of UPS tolerates undervoltage brownouts and overvoltage surges without consuming backup battery power by automatically selecting different power taps on the AVR autotransformer. During normal operation, incoming AC power bypasses the autotransformer (where voltage highs and lows are controlled) while also charging the battery. When the incoming voltage falls below the AVR range, the UPS switches to battery backup, and the DC-AC inverter circuitry is engaged. Power will continue to be supplied by the battery-inverter circuit until incoming voltage returns to the range manageable by the AVR.

Downloads

UPS Smart App LCD

2.6 MB

OR500LCDRM1U

310 KB

OR500LCDRM1U

318 KB

OR500LCDRM1U

67 KB

PowerPanel Business Local/Remote | Windows | 32-bit and 64-bit | .exe | v4.11.0

176.3 MB

PowerPanel Business Management | Windows | 32-bit and 64-bit | .exe | v4.11.0

156.2 MB

PowerPanel Business | Virtual Machine | Local | .zip | v4.11.0

1.79 GB

PowerPanel Business | Virtual Machine | Remote | .zip | v4.11.0

1.83 GB

PowerPanel Business Local | Mac | .dmg | v4.11.0

175.0 MB

PowerPanel Business Management | Mac | .dmg | v4.11.0

156.6 MB

PowerPanel Business Local | Linux | 32 bit | .sh | v4.11.0

182.6 MB

PowerPanel Business Management | Linux | 32 bit | .sh | v4.11.0

163.0 MB

PowerPanel Business Local | Linux | 64 bit | .sh | v4.11.0

179.9 MB

PowerPanel Business Management | Linux | 64 bit | .sh | v4.11.0

160.2 MB
Support
What does the Wiring-Fault Indicator light mean?

What is the Wiring-Fault Indicator?

The LED indicator will illuminate red to warn the user that a wiring problem exists, such as bad ground, missing ground or reversed wiring.

What is bad ground?

If your CyberPower unit shorts out or there is a surge/spike in power, it can become a fire hazard by not properly grounding the wire to the earth ground that is connected to your house.

What is missing ground?

A missing ground can cause electrical shock.

What is reversed wiring?

This is caused by the hot and neutral wires being reversed in the wall outlet.

Solutions to try and diagnose the problem:

Try connecting the CyberPower unit into another outlet. If the wiring-fault light indicator is still illuminated contact an electrician to correct the problem with the faulty wall outlet.

If the indicator is illuminated red
Back panel view of a CP1350PFCLCD

Applies to CyberPower products:
Smart App Sinewave, Smart App LCD, PFC Sinewave, Intelligent LCD, AVR, PC Battery Backup, TAA Compliant UPS.

Note: some of the products in their series lines will not come equipped with the wiring-fault indicator light

Does AVR work on all outlets (Battery/Surge and Surge only)?

The AVR functionality is only for the Battery/Surge outlets. It will not correct the voltage on the Surge only outlets.

Why does my CyberPower UPS product beep?

Reasons why your CyberPower product might beep:
UPS systems are designed to make beeping noises to alert users that the UPS is having difficulties by providing quick responses to specific issues.

Types of beeping noises:

  1. Beeping twice every 15-45 seconds: The problem with beeping twice noise is usually an indicator that the CyberPower unit is running on battery power only.
  2. Long solid beep: This is usually an indicator that you have overloaded your CyberPower unit.
  3. Rapidly beeping: This is usually an indicator that your CyberPower product’s battery is almost out of charge.

How to fix each of these beeping noises:

Beep twice every 15-45 seconds:

  1. Check to ensure that the unit is correctly plugged into the wall outlet.
  2. Ensure the wall outlet is functioning properly by unplugging your CyberPower unit and then plugging it into a different outlet.
  3. If the other wall outlet works, then you should still contact an electrician to repair the broke wall outlet.

Long solid beep:

  1. Unplug low priority electronics and plug them into the Surge-only outlets on your CyberPower product.
  2. If this doesn’t work, unplug the unit from the wall outlet after all the equipment have been unplugged from the unit.
  3. Note: this might be an indication that you need a new CyberPower unit that can keep up with the demand that is required.

Rapidly beeping:

  1. Turn off the UPS because it’s at about 25% battery and it’s going to shut off soon.
  2. Note: turning off the UPS means that the power is out and none of the outlets will work if you turn the UPS off.

Mute beeping:

  1. The devices user manual will contain the explicit instructions on which steps to take to mute beeping on your UPS.  Search for your model number in the search box in the navigation to find the product detail page. Locate the “Downloads” tab on the product detail page.  In the “Downloads” tab, you will find a link to the PDF user manual.

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Applies to the following CyberPower UPS product lines:
PFC Sinewave, Intelligent LCD, Ecologic, AVR, Standby, PC Battery Backup

Additional Information

If your Cyberpower unit is still producing these beeping noises, please contact technical support for assistance.

Are the rackmount ears strong enough to hold up my rackmounted UPS? Does it also need to have rear supports?

The front-mount rackmount ears are specifically designed and tested to hold up their own weight in both a two-post and four-post rack enclosure. Rear supports are not needed, but users can install them if they wish.

How do I dispose of my UPS?

CyberPower Systems encourages environmentally sound methods for disposal and recycling of its UPS products. Please dispose of and/or recycle your UPS and batteries in accordance to the local regulations of your state.

What types of equipment are NOT allowed to be plugged into the UPS?

Any device which exceeds the unit’s VA/Watt rating should not be plugged into the outlets. High drain devices, medical equipment, and aquatic equipment also void the unit’s warranty. Below is a list of other devices that also void the warranty.

  • Laser printers
  • Space heaters
  • Copiers
  • Paper shredders
  • Vacuums
  • Curling irons

Do I need to install PowerPanel software for my UPS to work properly?

PowerPanel software is not required for the UPS to provide surge suppression and battery backup. However, installing the PowerPanel software provides additional features and control for the UPS, along with the ability to automatically shut down your computer in event of a power outage.

Where is the serial number located on the UPS?

Your CyberPower product serial number (S/N) is located on a small white rectangle label located on the bottom or back panel of your UPS system. The serial number will appear in various places depending on the product you are referencing.

SX650U Serial Number

The label will have a barcode with a 12-character code right below it–this is your serial number. It may include your product’s model number and the words Made in China.

Serial Close Up

What is the difference between the Battery/Surge outlets and the Surge outlets?

Many CyberPower UPS units have two sets of outlets. One set is labeled “Battery/Surge” and one set is labeled “Surge”. The outlets labeled “Battery/Surge” are the outlets that will receive battery power during a power failure. You should plug your computer and monitor into these outlets and any externally powered critical data storage device.

Items such as printers, speakers, scanners, and faxes should be plugged into the outlets labeled “Surge.” These outlets are intended for low priority electronics that are not essential to the PC’s main operation.

Why does my UPS beep twice when I turn it on?

This is normal operation of the UPS. All CyberPower units perform a self-test routine when they are turned on.

Our Technical Support team will be happy help you with technical questions during business hours.

Our technical support team is available between 6AM and 9PM CST
Monday through Friday
Visit our Support Area

Submit a Support Ticket
Series
 Model Output VAOutput WattsForm FactorWaveformOutlets MSRP
 OR700LCDRM1U 700 VA400 WRackmountSimulated Sine Wave6 - NEMA 5-15R $329.95
 OR500LCDRM1U 500 VA300 WRackmountSimulated Sine Wave6 - NEMA 5-15R $219.95
 OR1500LCDRT2U 1500 VA900 WRackmountSimulated Sine Wave8 x NEMA 5-15R $569.95
 OR1500LCDRM1U 1500 VA900 WRackmountSimulated Sine Wave6 - NEMA 5-15R $624.95
 OR2200LCDRT2U 2000 VA1320 WRack / TowerSimulated Sine Wave8 - NEMA 5-20R $694.95
 OR1000LCDRM1U 1000 VA600 WRackmountSimulated Sine Wave6 - NEMA 5-15R $524.95
 OR1500LCDRTXL2U $714.95
 CPS1500AVR 1500 VA900 WRack / TowerSimulated Sine Wave8 - NEMA 5-15R $544.95
 OR2200LCDRTXL2U 2100 VA1650 WRack / TowerSimulated Sine Wave8 - NEMA 5-20R $944.95
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