Smart App Online UPS Series

OL10KRTHW

DISCONTINUED
  • Capacity: 10,000 VA / 10,000 W
  • Output Power Factor (PF): 1.0
  • Topology: Double Conversion
  • Waveform: Sine Wave
  • Output: 200, 208, 220, 230, 240 V ±2% User Configurable
  • Plug type & cord: Hardwire
  • Outlet types: 1 x Hardwire Terminal Block
  • Maintenance bypass switch: Yes
  • Communication ports: USB, Serial, Ethernet, Relay, EPO
  • Data-line protection: Yes, 1 x RJ-45 In/Out
  • Management software: PowerPanel® Business Edition
  • Energy saving: ECO Mode Efficiency up to 97%
  • Warranty: Three-year
Overview

Product Overview

The CyberPower Smart App Online OL10KRTHW is a 6U rack/tower UPS featuring double-conversion topology for seamless power protection, an intuitive maintenance bypass switch design, and a pre-installed RMCARD205. Ensure maximum efficiency and capacity output with a Power Factor rating (PF) of 1. The energy-saving GreenPower UPS™ ECO Mode enables up to 97% efficiency while reducing power consumption and thermal dissipation. Smart battery management charging technology increases battery life up to 50% and replenishes battery charge from 0-90% in five hours.

The OL10KRTHW enhanced LCD control panel functionality provides the ability to change the IP address, view UPS load energy consumptions, and select UPS diagnostic tests.

Variable 4-speed fans provide automatic thermal management, based on power load, to reduce noise. A tamper-proof input circuit breaker ensures power is not turned off unexpectedly during service or maintenance. The OL10KRTHW simplifies installation with a quick start guide, user-friendly lifting straps, and an enhanced hanging rack mount rail system.

The optional BP240VL3U01 Extended Battery Module expands runtime and speeds restoration of full backup power. The OL10KRTHW comes with a three-year warranty (including batteries) and a $300,000 Connected Equipment Guarantee.

Product Features
  • Double-Conversion Topology
    Provides consistent, clean, and nearly perfect power, regardless of
    the condition of the incoming power. Never a need to switch to battery as DC power operates 100% of the time. Designed for high-end system components, corporate servers, lab equipment, and other sensitive electronic
    devices.
  • Sine Wave Output
    Keeps sensitive equipment with Active PFC working by preventing
    unnecessary shutdowns caused by gaps from simulated sine waves.
  • Maintenance Bypass Switch
    Service or replace the UPS easily without powering down the connected equipment. The patented interlock bracket
    utilizes a color-coded security screw to simplify and reduce time for maintenance or module replacement.
  • PowerPanel® Business Edition Software
    Provides tools for easy remote monitoring and managing of the UPS and
    automates shutdown of multiple devices when needed.
  • RMCARD205
    Enables remote management of up to 50 clients via a standard web browser, command line interface (CLI), or network management system (NMS)
    connection.
  • LCD Control Panel
    Displays UPS status data and configures operating settings
    from up to 10 ft. away (DB26 cable not included). The LCD control panel displays and allows configuration of IP
    address settings when an RMCARD205 is installed.
  • Multiple Language Options
    The LCD Control Panel can be configured in English, Spanish, French, and German for ease of use.
  • Extended Battery Module (EBM)
    Extends runtime by adding up to 10 EBMs.
  • Fast Charge Technology
    Allows UPS batteries to return to full capacity more rapidly by utilizing a built-in charger. Restores charge
    from 0-90% within five hours regardless of the number of EBMs.
  • Smart Battery Management (SBM)
    Improves and extends the functional life of a UPS battery and reduces excessive heat during work cycles by
    using a three-cycle charging process.
  • GreenPower UPS™ ECO Mode
    Improves UPS efficiency up to 96% reducing electrical and cooling costs.
  • Hot-Swappable Batteries
    Keeps equipment running by eliminating downtime during UPS power maintenance.
  • Upgradeable UPS Firmware
    Keeps equipment running by eliminating downtime during UPS power maintenance.
  • Hanging Rack Mount Rail
    Ensures easy installation and slides out safely with a safety catch.
  • Tamper-Proof Input Circuit Breaker
    Ensures power is turned off using a tool to eliminate the risk of accidental
    powering off when not desired during service or maintenance.
  • Critical & Non-Critical Load Banks
    Maximizes the output of the UPS by scheduling non-critical loads to shut off allowing additional runtime for
    critical load outlets.
  • Emergency Power Off (EPO)
    Allows the UPS to be shut off in the
    event of an emergency, when the EPO port is connected to an EPO switch.
  • Generator Compatible
    Ensures a stable sine wave output (free of harmonics and distortion) without switching to battery mode when
    running on generator input power.
  • Converter Mode
    Provides the flexibility to set the
    output frequency, regardless of the input frequency, to match connected equipment by selecting 50Hz or 60Hz
    output on the LCD control panel.
  • USB & Serial Connectivity
    Enables full integration with
    built-in power management and auto shutdown features on Windows, Linux, and VMware systems through a
    HID-compliant USB port and Serial port.
  • EMI/RFI Filters
    Prevents electromagnetic and radio
    frequency interference to ensure clean power for connected equipment.
  • Data-Line Surge Protection
    Prevents power surges traveling through telephone and Ethernet lines from causing damage to your equipment.
  • Audible Alarms
    Identifies when the UPS is running on battery power, overloaded, or has a low battery.
  • LED Status Lights
    Indicates Power On, Line Mode, Battery Mode, Bypass Mode, Fault, Replace Battery.
  • Rack/Tower Versatility Allows for horizontal rack or vertical tower installation.
  • Three-Year Warranty
    Gives you peace of mind knowing we will repair or replace a defective UPS system
    (including batteries) within three years of the purchase date. See warranty for details.
  • Connected Equipment Guarantee
    Affirms we will replace properly connected equipment if it is damaged by a
    power surge.
Compatible Products
What's In The Box

Power module, Extended Battery Module (EBM), 3U Maintenance Bypass Switch Module for OL6KRTHW, OL8KRTHW, and OL10KRTHW models, (2) Rackmounts (2 Sets), (2) Hanging bracket (2 Sets) Phone line, USB communication cable, Serial Interface Cable (RS-232), NEMA L6-30P to IEC-320-C13 Power Cord, Quick Start Guide, Safety instruction, Registration warranty card, PowerPanel® Management Software Download Card, (4) Rackmount Ears, Tie plate, (16) M5 x 7L Black Flat Head Screws, (24) M5 x 12L Black Pan Head Screws, (12) M5 x 6L Silver Pan Head Screws, (16) Plastic Washers, (28) Screw Hole Dust Covers, (24) Rubber Pads

WARNING

This product can expose you to chemicals including Styrene (ABS), which is known to the State of California to cause cancer, and Bisphenol A (BPA), which is known to the State of California to cause birth defects or other reproductive harm. For more information go to http://www.P65Warnings.ca.gov.

Specifications
Expand All
General
Energy Saving ECO Mode Efficiency >97%
UPS Topology Online Double Conversion
Battery
Battery Quantity 20
Battery Size 12 V / 9 Ah
Battery Type Sealed Lead-Acid Battery
Extended Battery Module BP240VL3U01
Hot Swappable Yes
Replacement Battery Cartridge (2) RB1290X10
RB1290X10
Replacement Battery Cartridge Quantity 2
Runtime at Full Load 3.6 min
Runtime at Half Load 10 min
Smart Battery Management (SBM) Mode Yes
Typical Recharge Time 5 Hours (0% to 90% charged)
User Replaceable Battery Yes
Input
Backfeed Protection Yes
Circuit Breaker 63 A
Cold Start Yes
Input Frequency Range 40 Hz – 70 Hz
Input Plug Type Hardwire
Input Power Factor 0.99
Nominal Input Voltage 200 – 240 VAC
Voltage Range 120 V to 139 V, 0% to 25% load
140 V to 159 V, 0% to 50% load
160 V to 179 V, 0% to 75% load
180 V to 280 V, 0% to 100% load
Output
Bypass Internal Bypass (Automatic and Manual)
Maintenance Bypass
Crest Factor 3:1
ECO Mode Voltage Regulation ±10%, ±15% (configurable)
Harmonic Distortion < 3% at Linear Load
< 5% at Non-Linear Load
Maintenance Bypass Yes
Nominal Output Voltage 198 – 292 VAC
206 – 210 VAC
218 – 222 VAC
228 – 232 VAC
238 – 242 VAC
On AC WaveForm Sine Wave
On Battery Voltage 200/208/220/230/240 VAC ± 2% (configurable)
On Battery Waveform Sine Wave
Outlet Type 1 – Hardwire Terminal Block
Outlets – Total 1
Output Frequency 49.75/50.25 Hz (auto-sensing/configurable)
59.75/60.25 Hz (auto-sensing/configurable)
Output Power Factor 1
Short Circuit Protection UPS Output Cut off Immediately
Input Fuse / Circuit Breaker Protection
Typical Transfer Time 0 ms
USB Charge Port No
VA 10000 VA
Watts 10000 W
Surge Protection & Filtering
EMI/RFI Filtration Yes
Phone / Network Protection RJ11/RJ45 1-In / 1-Out (Combo)
Surge Suppression (Joules) 2430 J
Management & Communications
Audible Alarms Battery Mode
Low Battery
Overload
UPS Fault
Dry Contacts Yes
Emergency Power Off (EPO) Port Yes
Expansion Slot Yes – RMCARD205 pre-installed
HID Compliant USB Port Yes
LCD Multifunction LCD
LED Indicators Power On (White)
Line Mode (Green)
Battery Mode (Yellow)
Bypass Mode (Yellow)
Fault (Red)
Replace Battery (Red)
Management Cable USB Cable
Removable LCD Control Panel Option Yes – Requires DB26 cable (not included)
Rotatable LCD Control Panel Option Yes
Serial Port 1 Serial
Software (Free Download) PowerPanel® Business
Physical
Color Black
Form Factor Rack / Tower
Material of Construction Metal
Mounting Hardware Yes
Rack Height 6U
Dimensions
Physical Dimensions – (WxHxD) (cm) 43.31 x 26.42 x 82.04 (cm)
Physical Dimensions – (WxHxD) (in) 17.05 x 10.4 x 32.3 (in)
Physical Dimensions – (WxHxD) (mm) 433 x 264 x 820 (mm)
Physical Weight (kg) 103.96
Physical Weight (lb) 229.2
Rail Depth – Max. Mounting 36.02 in (914.91 mm)
Rail Depth – Min. Mounting 20.47 in (519.94 mm)
Dimensions – Shipping
Shipping Dimensions – (WxHxD) (cm) 61.98 x 65.02 x 112.01 (cm)
Shipping Dimensions – (WxHxD) (in) 24.4 x 25.6 x 44.1 (in)
Shipping Dimensions – (WxHxD) (mm) 619.76 x 650.24 x 1120.14 (mm)
Dimensions – Maintenance Bypass Module
Maintenance Bypass Module – Dimensions (W,H,D, mm) 198 x 132 x 160
Maintenance Bypass Module – Dimensions (WxHxD, in) 7.8 x 5.2 x 6.3
Maintenance Bypass Module – Weight (kg) 2.2
Maintenance Bypass Module – Weight (lb) 4.9
Dimensions – Battery Module
Battery Module – Rack Units 3U
Battery Module – Weight (kg) 78
Battery Module – Weight (lb) 171.6
Battery Module Dimensions – WxHxD (in) 17.05 x 5.2 x 26 in
Dimensions – Power Module
Power Module – Rack Units 3U
Power Module – Weight (kg) 24
Power Module – Weight (lb) 52.8
Power Module Dimensions – W×H×D (in) 17.05 x 5.2 x 26.0 in
Power Module Dimensions – W×H×D (mm) 433.0 x 132.0 x 660.0 mm
Environmental
Audible noise at 1m from surface of unit 38 dBA to 65 dBA (0% to 100% load)
ECO Mode Thermal Dissipation 1019 BTU/hr
Online Thermal Dissipation 3211 BTU/hr
Operating Elevation 0 – 10000 ft (0 – 3048 m)
Operating Relative Humidity 0 – 90 % (non-condensing)
Operating Temperature 32 – 104 °F (0 – 40 °C)
Storage Elevation 0 – 50000 ft (0 – 15239 m)
Storage Relative Humidity 0 – 95% (non-condensing)
Storage Temperature -4 – 113 °F (-20 – 45 °C)
Certifications
Environmental RoHS Compliant
Safety UL1778 5th Ed.
CSA C22.2 No.107.3-05
FCC Part 15 Class A
Warranty
CEG Amount $300000
Connected Equipment Guarantee Lifetime
Extended Warranty Option WEXT5YR-U20C
Product Warranty 3 Year Limited Warranty
Downloads

OL10KRTHW

609 KB

OL10KRTHW

18.6 MB
6.04 MB

UPS Smart App Online

32.2 MB

PowerPanel Business Local/Remote | Windows | 32-bit and 64-bit | .exe | v4.11.3

174.9 MB

PowerPanel Business Management | Windows | 32-bit and 64-bit | .exe | v4.11.3

154.8 MB
174.0 MB

PowerPanel Business Management | Mac | .dmg | v4.11.3

155.1 MB

PowerPanel Business Local | Linux | 32 bit | .sh | v4.11.3

181.2 MB

PowerPanel Business Management | Linux | 32 bit | .sh | v4.11.3

161.4 MB

PowerPanel Business Local | Linux | 64 bit | .sh | v4.11.3

178.5 MB

PowerPanel Business Management | Linux | 64 bit | .sh | v4.11.3

158.7 MB

PowerPanel Business | Virtual Machine | Local | .zip | v4.11.3

1.8 GB

PowerPanel Business | Virtual Machine | Remote | .zip | v4.11.3

1.92 GB
Support
Can I use my UPS in conjunction with a generator?

CyberPower Smart App Online Series UPS systems include a Generator Mode setting specifically designed to work with generators. With varying loads, the frequency output from generators can be erratic. This erratic output can make it difficult for a UPS without a Generator Mode setting to recognize the input power, causing the UPS to function on battery power only. With Generator Mode, the UPS can automatically adjust to frequency fluctuations and maintain a full charge of the batteries.

LCD Control Panel
Enable Generator Mode from the LCD control panel.

See also Generator Compatible.

Why does my UPS will go into battery mode while connected to a generator?

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Usually when a UPS is on battery power during generator operation it is because the generator is not putting out a stable AC frequency. The unit is designed to switch to battery if the input frequency is at a rate greater than 0.5 Hz per second in order to protect your connected equipment. This protection can’t be disabled as it would expose your equipment to potential damage from poor quality power. For more details regarding usage consult your user manual.

Applies to Generator Compatible UPS models. Smart App Online models include: OL1000RTXL2U, OL2200RTXL2U, OL3000RTXL2U, OL6000RT3U, OL1500RTXL2U, OL8000RT3U, OL10000RT3U, OL6000RT3UTF, OL8000RT3UTF, OL10000RT3UTF, OL8000RT3UPDU, OL6000RT3UPDU, OL10000RT3UPDU, OL6000RT3UPDUTF, OL6KRT3UHW, OL8000RT3UPDUTF, OL10000RT3UPDUTF, OL8KRT3UHW, OL10KRT3UHW, OL1500RTXL2UN, OL3000RTXL2UHV, OL6000RT3UTAA, OL10KRTHW, OL6KRT, OL6KRTF, OL8KRT, OL10KRT, OL8KRTF, OL10KRTF, OL1000RTXL2UN, OL2200RTXL2UN, OL3000RTXL2UHVN, OL3000RTXL2UN, OL6KRTMB, OL6KRTMBTF, OL6KRTHW, OL8KRTHW, OL8KRTMB, OL8KRTMBTF, OL10KRTMB, OL10KRTMBTF

See also Can I use my UPS in conjunction with a generator? Read additional FAQ: https://www.cyberpowersystems.com/faqs/can-i-use-my-ups-in-conjunction-with-a-generator/

Need to know your UPS RUNTIME?  Use our Runtime Tool!  Search up to 4 at a time based on wattage.

Our Technical Support team will be happy help you with technical questions during business hours.

Our technical support team is available between 6AM and 9PM CST
Monday through Friday
Visit our Support Area

Series
 Model Output VAOutput WForm FactorWaveformOutlets MSRP
 OL10KRTHD 10000 VA10000 WRack / TowerSine Wave4 - NEMA L6-20R,2 - NEMA L6-30R,1 - Hardwire Terminal Block $9,999.95
 OL5KRTHDL 5000 VA5000 WRack / TowerSine Wave2 - NEMA L6-20R,2 - NEMA L6-30R $7,800.00
 OL6KRTHDL 6000 VA6000 WRack / TowerSine Wave2 - NEMA L6-20R,2 - NEMA L6-30R $8,500.00
 OL8KRTHD 8000 VA8000 WRack / TowerSine Wave4 - NEMA L6-20R,2 - NEMA L6-30R,1 - Hardwire Terminal Block $8,599.95
 OL1500RTXL2UN 1500 VA1350 WRack / TowerSine Wave8 - NEMA 5-15R $1,659.00
 OL1500RTXL2U 1500 VA1350 WRack / TowerSine Wave8 - NEMA 5-15R $1,409.00
 OL2200RTXL2U 2200 VA1800 WRack / TowerSine Wave6 - NEMA 5-20R,1 - NEMA L5-20R $1,959.00
 OL3000RTXL2UN 3000 VA2700 WRack / TowerSine Wave6 - NEMA 5-20R,1 - NEMA L5-30R $2,879.00
 OL2200RTXL2UN 2200 VA1800 WRack / TowerSine Wave6 - NEMA 5-20R,1 - NEMA L5-20R $2,219.00
 OL3000RTXL2U 3000 VA2700 WRack / TowerSine Wave6 - NEMA 5-20R,1 - NEMA L5-30R $2,619.00
 OL5KRTHD 5000 VA5000 WRack / TowerSine Wave2 - NEMA L6-20R,2 - NEMA L6-30R $5,549.00
 OL6KRTHD 6000 VA6000 WRack / TowerSine Wave2 - NEMA L6-20R,2 - NEMA L6-30R $6,729.00
 OL1000RTXL2U 1000 VA900 WRack / TowerSine Wave8 - NEMA 5-15R $1,039.00
 OL1000RTXL2UN 1000 VA900 WRack / TowerSine Wave8 - NEMA 5-15R $1,339.00
 OL3000RTXL2UHVN 3000 VA2700 WRack / TowerSine Wave2 - NEMA L6-20R,1 - NEMA L6-30R $3,059.00
 OL6KRT 6000 VA5400 WRack / TowerSine Wave2 - NEMA L6-20R,2 - NEMA L6-30R $5,039.00
 OL8KRT 8000 VA8000 WRack / TowerSine Wave3 - NEMA L6-30R,1 - Hardwire Terminal Block $6,759.00
 OL10KRT 10000 VA10000 WRack / TowerSine Wave3 - NEMA L6-30R,1 - Hardwire Terminal Block $8,169.00
 OL6KSTF 6000 VA6000 WRack / Tower6 - NEMA 5-20R,1 - Hardwire Terminal Block $1,449.00
 OL10KSTF Rack / Tower6 - NEMA 5-20R,1 - Hardwire Terminal Block $1,759.00
 OL5KSTF 5000 VA5000 WRackmount12 - NEMA 5-20R $1,089.00
 OL8K10KRT3UTF $1,759.00
Runtime