Using the “Group” function allows you to manage your UPS systems by office location, business, and geographical location.
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All Frequently Asked Questions
Why would I setup a group in PowerPanel Cloud? | Software
Can you perform a UPS system shut down with PowerPanel Cloud? | Software
You cannot perform a UPS system shutdown with PowerPanel Cloud. The app only provides monitoring.
When I attempted to setup my PowerPanel Cloud account, why did I receive an error message “Registration has failed”? | Software
This error message can result from a connection issue or more commonly, the email address was already used to setup an account.
What is the difference between PowerPanel Business Edition (PPBE) and PowerPanel Business (PPB)? | Software
PPB is a new version of CyberPower’s business class monitoring and management software. It has an updated graphical interface, it’s designed to work with future updates of operating systems, and has enhancements to make setting up and use easier.
Can you install both PPBE and PPB on the same computer? | Software
No, you can only install one version or the other.
Can I Connect My UPS to a Laser Jet Printer? | UPS
Laser printers use a very high amount of power and can easily overload your UPS. Overloads of this type can damage your UPS. As such we ask that you do not plug laser printers in to the battery backed outlets of the UPS.
What’s in the box? | Surge
One CyberPower Surge Protector, one user manual.
Is this for indoor or outdoor use? | Surge
Indoor use only.
What devices should be plugged into a surge protector? | Surge
Computers, home entertainment equipment, cable DSL/modems, phone/fax/modem, cable and satellite boxes, and other electronics you wish to protect.
What is a Connected Equipment Guarantee? | Surge
CyberPower will repair or replace properly connected equipment, under certain terms and conditions, if it is damaged by a power surge.
What does shared amperages mean? | Surge
Shared amperage means multiple ports share the amperage available. Example: If multiple devices are charging at once, each device shares the charging power and can get up to 2.1 amps of the available power depending on the amount amperage available and number of devices that can be connected.
Can I plug another surge protector or power strip into this unit? | Surge
Not recommended.
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