Your Questions, Answered.

Yes, the PowerPanel Cloud app requires the location function to be turned on.

Yes.  Smart phone WiFi will need to be turned on connect to the RWCCARD100 during setup.

The RCCARD100 is compatible with all CyberPower UPS systems that have an optional card slot (including Smart App Online, Smart App Sinewave, Smart App LCD, and CP1500PFCLCD models).

Yes.  You do not need to power down your UPS system to add it or to change it.

Yes, there will be a slight delay.  It typically takes a few minutes before you see it, but can occasionally take longer.

Yes.  When you are in the dashboard for the PowerPanel Cloud app, select the UPS system you want to check and click on the “3 dots” at the top right-hand portion of the screen, which takes you to “Device Settings”.  Under Device Settings, you have an option to select “Battery Test” and initiate the test.

The “?” is a symbol for a UPS system that is not connected to the app.  The UPS system may be turned off or there could be an issue with the network connection.

You need to delete the UPS system from the current account first.  Using your current account in the web app, go to “Device Setting” and delete the UPS system you want to move.

You can purchase licenses for 3 nodes, 20 nodes, 100 nodes, and 200 nodes.

To add more than one UPS system to PowerPanel Cloud, you need to buy licenses for additional nodes.  Licenses can be purchased in app stores or from participating CyberPower resellers.

You cannot perform a UPS system restart in PowerPanel Cloud.  The app only provides monitoring.

Yes, during the setup process you can provide a unique name to identify each UPS system and location.