OVERVIEW
The HR Coordinator provides administrative assistance for the Human Resources and Administrative departments. As an HR Coordinator, you will support a variety of areas, contributing to a positive and productive work environment. You will perform a combination of routine and varying assignments, providing professional support to CyberPower employees, serving as an information resource on human resources-related processes and procedures as well as processing and maintaining Company documentation. The ideal candidate uses timely and effective communication and has a strong sense of urgency, follow-through, attention to detail, accountability, confidentiality, and ethical behavior.
This position reports to the Human Resource Manager and interacts on a regular basis with administration, customer service, sales, management staff, and customers. This position works cooperatively with others.
RESPONSIBILITIES
- Provides administrative support; working both independently and collaboratively to complete a variety of tasks as requested.
- Partners with other HR team members for various employee life cycle activities such as coordinating company recruitment efforts, onboarding, new hire training schedules, engagement initiatives, and serves as back-up for timecard review and approval process.
- Compiles, summarizes and records information, ensuring accurate, up-to date information.
- Responsible for filing, both in electronic and hard copy; proactively maintains highly organized department and company filing system; timely files correspondence and other records.
- Composes, types, and distributes professional correspondence and memoranda, emails, and faxes using personal initiative and as requested.
- Prepares presentations, spreadsheets, and reports as requested.
- Serves as a back up to the administrative team by providing a positive first impression to employees, customers, vendors, and visitors; serving as company’s receptionist as needed.
- Assists in coordinating daily office activities.
- Answers and screens the company phone line in a professional and timely manner; takes accurate messages with a high degree of professionalism and courtesy, transfers calls as necessary, and reviews and distributes company voicemail on a consistent basis.
- Greets and checks in visitors; maintains visitor management process; notifies staff of visitor arrival.
- Keeps general use spaces organized, clean, pleasantly arranged, and welcoming.
- Follows documented standard operating procedures (SOPs), recommends improvements in methods and procedures, and creates new SOPs as needed.
- Assists with special projects insuring completion or smooth transition of duties if necessary.
- Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
- Works diplomatically and effectively across cross-functional teams.
- Attendance is an essential function of this position.
- Performs all other duties as assigned.
REQUIREMENTS
- High school diploma or equivalent required; Associates or Bachelor’s degree preferred.
- Professional attire required.
- Ability to use a computer and standard business and other work-related software with minimal instruction.
- Proficient in Microsoft Office applications including Teams, Outlook, PowerPoint, Excel, Word, etc., experience with Salesforce or Dynamics 365 preferred.
- Ability to adapt to a changing environment; versatile, flexible, creative, and willing to work within constantly changing priorities with enthusiasm; innovative team player.
- Demonstrated proactive approach to supporting people, identifying, and completing projects, and solving problems with the ability to follow directions with a positive attitude.
- Ability to appropriately communicate professionally in writing and verbally with the interpersonal communication skills to produce the desired results.
- Proficient in prioritizing tasks to accomplish higher and lower priority responsibilities simultaneously to achieve all tasks/projects by deadlines with the willingness and initiative to volunteer to take on tasks that don’t fall directly into “the job description”.
- Proactively looking ahead to see what tasks could be completed to make things efficient and effective; continuously seeking ways to have a greater impact on the organization.
- Ability to effectively present information and respond timely to questions from internal and external customers which includes coworkers, managers, senior leadership, customers, regulatory agencies, and vendors.
- Capable of reading and interpreting information, such as reports, general correspondence, and policy guidelines, with the ability to share with others as needed.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals.
- Excellent time and organizational abilities with the ability to seek assistance in a professional manner while managing multiple and varied projects simultaneously with minimal supervision maintaining attention to details and appropriate follow through.
- Ability to maintain confidentiality and comply with professional ethics and standards.
- Demonstrated ability to learn and apply newly acquired feedback, skills, knowledge, competencies, and information as to enhance individual job performance and make recommendations to the department.
- Excellent active listening, decision-making, team building and customer service abilities.
- Strong sense of accountability, urgency, accuracy, and follow through.
- Ability to work independently and as a contributing team member; self-motivating.
- Ability to be at the office for assigned shift, Monday through Friday on a consistent basis.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing these duties the person is regularly required to walk, stand, bend, climb stairs, kneel, or crouch and successfully demonstrate the ability to write or use a computer or other electronic devices and operate a variety of hand and power tools.
- Employees in this position may need to regularly lift at least 5 lbs. and up to 20 pounds occasionally and may need to exert themselves while performing the above-mentioned duties.
- Perform a variety of physical labor including climbing ladders, bending, kneeling, reaching and standing for long periods of time. Also includes being able to lift boxes, tools, equipment and materials.
- Ability to drive a car and travel worksites. Employee will be reimbursed mileage according to corporate reimbursement schedule if using a personal vehicle.
- Ability to sit for extended periods of time.
- Reasonable accommodations will be made as needed to assure staff is safe. Assistance will be provided if employee is unable to complete a task.
QUALIFICATIONS
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to pass a Criminal Background Check.
- Current driver’s license along with a good driving record and valid insurance.