Channel Sales Specialist (DATACOM)

In Shakopee, MN

OVERVIEW

The Channel Sales Specialist is the main point of contact between CyberPower and its channel partners in a defined region. This position is responsible for generating sales growth, building long-term relationships, answering queries, offering advice, and introducing new products.

This position reports to the Director of Sales- Datacom and will interact on a regular basis with sales, administration, customer service, and management staff. This position works cooperatively with others.

RESPONSIBILITIES

  • Manage and cultivate multiple relationships at all levels within assigned reseller, distributor, and end user customers to successfully implement initiatives, objectives and growth plans.
  • Lead and direct the work of assigned reseller and distributor sales teams and representative firms.
  • Responsible for managing and leading product pricing negotiations and discounts with assigned resellers and distributors.
  • Provide customer service and sales support to all assigned resellers, distributors, and end user customers.
  • Generate consistent sales growth in all sales areas of the business through education, service, & initiatives.
  • Manage assigned reseller accounts and recruit new partner accounts.
  • Approve account membership in the Alliance Program.
  • Conduct and lead sales calls, customer training, and webinars when necessary.
  • Educate reseller sales professionals on products, programs, promotions, competitive advantages and how to sell products to customers through product knowledge sessions.
  • Provide product recommendations and support collateral for all relevant opportunities and communicate information to partner accounts.
  • Participate in requested trade shows, events, trainings and outings. Follow-up on all trade show and event leads.
  • Manage and execute sales promotions and marketing activities to specified goals.
  • Participate in forecasting and development of growth initiatives.
  • Work diplomatically and effectively across cross-functional teams.
  • Attendance is an essential function of this position.
  • Performing all other duties as assigned.

REQUIREMENTS

  • Minimum of two years of prior sales experience in the technology, IT, datacom, or telecom industry.
  • Bachelor’s degree preferred.
  • If no degree, four years of relevant experience may be substituted.
  • A proven track record of sales excellence with consistent achievement of assigned objectives and quotas.
  • Proven ability to develop specific plans to ensure revenue growth in assigned and target accounts.
  • Professional written, verbal and interpersonal communication skills that produce desired results.
  • Ability to effectively present information and respond to questions from internal and external customers which includes coworkers, managers, customers, regulatory agencies and vendors.
  • Capable of reading and interpreting information, such as reports, general correspondence and policy guidelines, with the ability to share with others as needed.
  • Ability to use a computer and standard business and other work-related software with minimal instruction.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions and decimals.
  • Excellent active listening, decision-making, team building and customer service abilities.
  • Ability to work and prioritize independently with the capacity to collaborate with others.
  • Excellent time and organizational abilities with the ability to seek assistance in a professional manner.
  • Ability to manage multiple and varied projects simultaneously with minimal supervision while maintaining attention to detail.
  • Capable of demonstrating an understanding of, and being sensitive to, serving a culturally diverse customer base.
  • Demonstrated ability to learn and apply newly acquired feedback, skills, and knowledge.
  • Ability to maintain confidentiality and comply with professional ethics and standards.
  • Ability to learn and apply new competencies and information as to enhance individual job performance and make recommendations to the department.
  • Strong sense of urgency, accuracy, and follow through.
  • Ability to work independently and as a contributing team member; self-motivating.
  • Proficient in Salesforce and Microsoft Office applications including PowerPoint, Excel, Word, etc.
  • Flexible, organized, personable; professional attire required.
  • Some travel may be required.

PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job.

  • While performing these duties the person is regularly required to walk, stand, bend, climb stairs, kneel, or crouch and successfully demonstrate the ability to write or use a computer or other electronic devices and operate a variety of hand and power tools.
  • Employees in this position may need to lift at least [15 lbs. and up to 75] pounds occasionally and may need to exert themselves while performing the above-mentioned duties.
  • Perform a variety of physical labor including climbing ladders, bending, kneeling, reaching and standing for long periods of time. Also includes being able to lift boxes, tools, equipment and materials.
  • Ability to drive a car and travel to worksites. Employee will be reimbursed mileage according to corporate reimbursement schedule if using a personal vehicle.
  • Reasonable accommodations will be made as needed to assure staff is safe. Assistance will be provided if employee is unable to complete a task.

QUALIFICATIONS
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to pass a Criminal Background Check.
  • Current drivers license along with a good driving record and valid insurance.
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